Deleting Survey Responses

Delete a single or multiple responses to a survey

In some cases, you may want to delete a response from your survey. You can do so Navigate to the Respondents tab on the left menu bar.

1. Delete one or multiple respondents from the response table.
2. Delete individual respondents from their Individual Response page.

IMPORTANT: 

• If you delete a response from a question, you will be deleting the rest of the respondent's answers throughout the survey. 
• Deleting a respondent/s from a survey CANNOT be undone.

Expert Tip! If you want to delete a response based on a segment, build the segment you would like to view data for and click on that segment's button to view only the respondents that fit within the segment's filters.

Deleting a respondent from the response table

1. Navigate to the Individual Responses tab.

2. Optional Click on + Add Segment and select a parameter/s that you would like to filter by and delete responses from.

3. Select the desired response/s you would like to delete by clicking on the checkbox. 

4. Click Delete.

You will be shown a warning window which will ask you to confirm the permanent removal of the selected responses.

Deleting a respondent from the Individual Responses page

1. Navigate to the Individual Responses tab and click on the Response ID which will appear in blue font. 

2. Click on the trashcan icon to remove the respondent from the survey.

3. Click Delete.

You will be shown a warning window which will ask you to confirm the permanent removal of the selected responses.

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