Kognitiv Loyalty Solutions

Award a certain amount of loyalty points to respondents who reach an Ending Page as part of the Kognitiv loyalty rewards program.

Segmanta’s Kognitiv integration applies to the Kognitiv API called IssueTransactionNoBasketWithCustomField which allows you to award a certain amount of loyalty points to respondents who reach an Ending Page as part of the Kognitiv loyalty rewards program.

Note: The Kognitiv integration is limited to one integration per survey. The Kognitiv integration is an Enterprise level feature.

🔨 How it works

Navigate to your survey's integration Home Page.
Click + Add on the Kognitiv integration.
Start by adding your Kognitiv Security Token. Toggle on the Ending Pages. When viewed, they will act as triggers to send loyalty points to Kognitiv.
Label the relevant Ending Page with the transaction type and the amount of loyalty points you want to award to each respondent who views that ending. The points value should be an integer value.

Note: When you are distributing your survey, you must pass the unique identifier of each member enrolled in your Kognitiv program to the Segmanta survey by using the URL query parameter seg_erid. If this parameter is not passed into the Segmanta survey, the points transaction will fail.

Segmanta provides support for passing a list of Transaction Custom Fields through a dedicated URL query parameter aimia_tcf. For example, the following data:

"aimia_tcf": [
    {
       "CustomFieldExternalReference": "CharityId",
       "CustomFieldStorageValue": {"DropDownValue":"12345"}
     }
]
is to be passed as follows when using URL Parameters:

aimia_tcf[0][CustomFieldExternalReference]=CharityId&aimia_tcf[0][CustomFieldStorageValue][DropDownValue]=12345

Pro-tip: Only events that are toggled on will be sent to Kognitiv. You will not be able to retroactively send previously collected data using this integration.

Note: If you add your Kognitiv Security Token to a survey, you are responsible for the data collected by Kognitiv.