Selecting the question type

You have two options when it comes to adding a question – via import or from a question type.

Adding a question by import

💼 What it does

  • Allows you to import a question from a different survey within your organization. 

🔨 How it works

  • To import a question, search the question text. It will then scrape all questions within your organization that include the question text. Select “add” and it will then become included in your survey.

Note: Imported questions are not editable in the Survey Editor specifically for data enrichment surveys and instead can only be done within the Question Library, which centralizes what you’d like to understand from your consumers, acting as the building blocks of Data Enrichment Surveys.

Adding a question by the question type

💼 What it does

  • Allows you to choose from one of 20 question types offered by Segmanta.

Below, we will explain what question settings apply and the purpose the question types serve, to help you determine which makes the most sense for your survey and the results you’re hoping to achieve.

Question type

Question settings 

Additional settings (choice options)

What it is

Multiple Choice

 

  • Required
  • Randomized answer choices
  • Min/max number of answers allowed
  • Answer choice image (+ show captions)
  • Show results


  • Pin in place
  • Exclusive answer
  • Allow commenting

Respondents choose one answer (or multiple answers) from a predefined short list of answer choices.

Image Choice

Respondents choose one answer (or multiple answers) from a group of labeled images.
Choice Grid
  • Required
  • Allow multiple answers
  • Randomize subject order
  • Randomize items order
  • Display subject images
  • Exclusive answer
Respondents choose from one set of items (columns) to answer several subjects (rows). Subjects can be set to allow single or multiple answers.
Question Group
  • Required
  • Randomize answer choices
  • Max answers allowed

Respondents answer several multiple choice questions that relate to a certain topic. Each question group can have varying “additional settings”.

Rating

  • Required
  • Show N/A
  • Icons vs. slider
  • Iconography
  • Max. rating
  • Numbering

 

Respondents rate a statement or item on a scale that can be displayed using stars, hearts, thumbs up, or a variety of other icons.

Multiple Rating

  • Required
  • Show N/A
  • Display subject images
  • Randomize subject order

Respondents rate several different items on the same scale.

Ranking

  • Required
  • Randomize answer choices
  • Min/Max answers allowed
  • Answer choice images


Respondents rank items by dragging and dropping (or clicking in order) them into an ordered list of a specified length.

Opinion Scale

  • Required
  • Scale points
  • Start from
  • Direction
  • Show N/A

 

Respondents select from a labeled scale (commonly known as a Likert scale) to report attitudes or behaviors ranging from one extreme to another. The scale can be changed to display a negative scale with the number zero as absolute. 

Slider

  • Required
  • Show N/A
  • Icons vs. slider
  • Iconography
  • Max. rating
  • Numbering

Respondents drag a slider to reflect where they stand on a continuous spectrum.

Net Promoter Score

  • Required
  • Show phrases

 

Respondents rate their likelihood to recommend a company or brand on a scale of 0-10. The popular NPS® methodology asks respondents a single rating question to determine whether they are Promoters (9-10), Detractors (0-6) or Passives (7-8). The percentage of Detractors is subtracted from the percentage of Promoters to determine a final score with a range of -100 to 100.

Long Answer

  • Required
  • Answer type
  • Max characters



 

Respondents type free-form answers into a text box. The space can be multi-line (long), one-line (short) or take answers only in a numerical format.

Short Answer   Respondents type brief answers into a one-line box.
Number   Respondents answer questions with a numerical response.
List
  • Required
  • Min/Max answers
  • Max characters
  Respondents type a list of answers.

Demographics

  • Required
  • Randomize answer choices
  • Max answers allowed

Built-in, customizable demographic questions to collect respondent characteristics.

Contact Form

  • Field options
A simple way to collect personal details and contact information from respondents.

Registration / Login Form

Image Upload

 

Respondents upload a photo along with an optional caption.

Info Page

   

A page without questions that includes a text description and an optional image or video. On this page, you can customize font colors and sizes in the middle message field.

 

Note: Registration / Login Form is an enterprise feature.