Understanding Your Survey Analytics
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      3. Understanding Your Survey Analytics

      Survey Experience Score

      Assess whether your survey's structure might be effecting your survey completion rate.

      The Survey Experience Score (SEI) can be used to quickly assess whether your survey's structure might be effecting your survey completion rate. 

      SEI takes into account many factors in its calculation. It is important to follow survey build best practices in order to obtain a high SEI score. Items that might effect your survey's SEI:

      • Survey length
      • Survey complexity
      • The number of open ended questions
      • How you disperse complex questions across your survey
      • Survey design and content
      • Where within your survey you have placed the survey goal

      Learn how to save an analytics report .