Track and quantify a score for rating and NPS questions over time

Track changes in trends over time for rating, opinion scale and NPS questions only. 

💪 When to use it

  • This feature is useful for creating internal benchmarks, and examining what factors may have contributed to the changes and how business decisions impact the questions you are asking. 

🏠 Where it lives

  • Go to your survey's Analytics Dashboard and select Question View. Click the Tracker tab.

🔨 How it works

  • Customize the Time chart by editing the following:
    • Time range: Select the date range you would like to track the score.
    • View: Analyze the data by selecting the daily or weekly view.

Pro-tip: Hover over the data points to view the score and number of votes per time period/date.