---
title: Visually analyze survey results based on a scoring method
description: The article explains the benefits of using Sentiment Analysis, an automated process that categorizes open-ended survey responses as Negative, Neutral, or Positive.
---
[Skip to content](https://help.segmanta.com/visually-analyze-survey-results-based-on-a-scoring-method#main-content)
English
Show submenu for translations
![300x300 (1).png\]](https://help.segmanta.com/hs-fs/hubfs/300x300%20(1).png?height=40&name=300x300%20(1).png)
- [Default HubSpot Blog](https://segmanta-2.hubspotpagebuilder.com/blog)
Open main navigation
Close main navigation
- [Default HubSpot Blog](https://segmanta-2.hubspotpagebuilder.com/blog)
- English
Show submenu for translations
How can we help?
- There are no suggestions because the search field is empty.
1. [Segmanta Help Center](https://help.segmanta.com/?hsLang=en)
2. [Analysis & Analytics](https://help.segmanta.com/analysis-analytics?hsLang=en)
3. [Questions View](https://help.segmanta.com/analysis-analytics?hsLang=en#questions-view)
# Visually analyze survey results based on a scoring method
## The article explains the benefits of using Sentiment Analysis, an automated process that categorizes open-ended survey responses as Negative, Neutral, or Positive.
💼 **What it does**
- Sentiment Analysis is an automated process that allows you to quickly understand open ended survey responses only without any manual work.
- It classifies the responses as **Negative**, **Neutral**, **Positive** and quickly identifies shifts in attitudes, making it easier for you react quickly and adjust your business strategies in order to meet your audiences’s ever changing needs.
Sentiment Analysis is supported in **9 languages**: Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese (Brazilian & Continental) and Spanish.Â
**Note**: This feature is only available for Advanced & Enterprise plans.
There are two ways to view sentiment scores.
- In chart view
- In table view
#### In chart view
💼 **What it does**Â
- Allows you to view the average sentiment of your survey responses and easily compare and contrast segments of your data.
#### In table view
💼 **What it does**
- Displays the sentiment assigned to each individual response.
🔨 **How it works**
- Edit the sentiment of a response if you feel it should be adjusted after manual analysis.Â
- To adjust the scoring scale for the response, click on the **pencil icon**.Â
- Then, adjust the scale for the response according to your own scoring method.
Â
- [Getting Started](https://help.segmanta.com/getting-started?hsLang=en)
- [Survey Questions](https://help.segmanta.com/survey-questions?hsLang=en#main-content)
- [Getting Started](https://help.segmanta.com/survey-questions?hsLang=en#getting-started)
- [Display Settings](https://help.segmanta.com/survey-questions?hsLang=en#display-settings)
- [Question Customization](https://help.segmanta.com/survey-questions?hsLang=en#question-customization)
- [Advanced Settings](https://help.segmanta.com/survey-questions?hsLang=en#advanced-settings)
- [Data Enrichment](https://help.segmanta.com/survey-questions?hsLang=en#data-enrichment)
- [Survey Editor](https://help.segmanta.com/survey-editor?hsLang=en#main-content)
- [Survey Outline](https://help.segmanta.com/survey-editor?hsLang=en#survey-outline)
- [Design](https://help.segmanta.com/survey-editor?hsLang=en#design)
- [Logic](https://help.segmanta.com/survey-editor?hsLang=en#logic)
- [Configurations](https://help.segmanta.com/survey-editor?hsLang=en#configurations)
- [Permissions](https://help.segmanta.com/survey-editor?hsLang=en#permissions)
- [Distribution](https://help.segmanta.com/survey-editor?hsLang=en#distribution)
- [Integrations](https://help.segmanta.com/integrations?hsLang=en)
- [Analysis & Analytics](https://help.segmanta.com/analysis-analytics?hsLang=en#main-content)
- [Questions View](https://help.segmanta.com/analysis-analytics?hsLang=en#questions-view)
- [Results Overview](https://help.segmanta.com/analysis-analytics?hsLang=en#results-overview)
- [Organization Settings](https://help.segmanta.com/organization-settings?hsLang=en#main-content)
- [My Profile](https://help.segmanta.com/organization-settings?hsLang=en#my-profile)
- [Accounts](https://help.segmanta.com/organization-settings?hsLang=en#accounts)
- [FAQ](https://help.segmanta.com/faq?hsLang=en#main-content)
- [Survey Editor](https://help.segmanta.com/faq?hsLang=en#survey-editor)
- [Survey Analytics](https://help.segmanta.com/faq?hsLang=en#survey-analytics)
- [Organization Settings](https://help.segmanta.com/faq?hsLang=en#organization-settings)
- [Data Privacy and Security](https://help.segmanta.com/faq?hsLang=en#data-privacy-and-security)
- [Integrations](https://help.segmanta.com/faq?hsLang=en#integrations)
- [Embedding](https://help.segmanta.com/faq?hsLang=en#embedding)
- [Contact Us](https://help.segmanta.com/contact-us?hsLang=en)
- [Default HubSpot Blog](https://segmanta-2.hubspotpagebuilder.com/blog)
[](https://www.segmanta.com/)
Copyright © 2026, Segmanta