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Automate data deletion

Automate data deletion based on a predefined time schedule to comply with your organization's personal data policies.

💪 When to use it

  • Your local or organizational regulations might require you to ensure that any Personally Identifiable Information (PII) that you collect not be held for more than a defined period of time. In order to assist you in abiding by these regulations, you may use the Automated Data Deletion feature available in your Segmanta Survey Builder.

🔨 How it works

  • Navigate to the Survey Editor for the survey you would like to automate the deletion of data for.
  • Navigate to Configure > Data Privacy.
  • Toggle on Automate Data Deletion.
  • Define the relevant settings based on your desired configuration
    • Age of Responses
      The maximum period of time for which a survey response should be held for the designation questions. 

Pro-tip:

For example: 30 days.

All responses to the designated questions that are 30 days or older will be automatically deleted. 

    • All Responses
      When enabled, all survey responses will be permanently deleted.

    • Questions
      Responses to the selected questions will be deleted based on the defined age of response. Responses to all other questions will not be deleted.

    • URL Parameters
      When enabled, all URL parameters will be permanently deleted.

Note: Deleting responses is a critical action that cannot be undone. Please ensure that you will never need to access these responses in the future before enabling automated data deletion.

  • Automate Data Deletion (Account Level)
    • To configure automated data deletion at the account level, navigate to Account Settings and select Data Privacy.
    • This feature functions similarly to the survey-level configuration. However, when configured at the account level, the settings are automatically applied to all surveys within the account.


Note:

  • The Data Deletion will begin 24 hours after configuration and will be executed every 23:00 UTC.
  • Every Sunday, an email notifying your account admin of all responses scheduled for deletion in the upcoming week will be sent. Please note, if you set up Automated Deletion on Monday, January 2nd and responses will meet the age of deletion on Wednesday, January 3rd you will not receive an email notifying that these responses are scheduled for deletion. 

  • This feature depends on your subscription. See pricing for more information.